LisAI Privacy Policy

Last Updated: July 30, 2025

Welcome to LisAI! This Privacy Policy describes how LisAI ("we," "us," or "our") collects, uses, and shares your information when you use our content generation and social media integration services (the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you.

a. Information You Provide Directly

  • Account Information: When you create an account or sign in, we collect information such as your name, email address, and user ID (from your NextAuth.js session, which may be linked to Google).
  • Content Generation Inputs: Any text, topics, or prompts you provide to our AI models for content generation.
  • Social Media Connection Data: When you connect your social media accounts (e.g., LinkedIn, X/Twitter, Facebook, Instagram, TikTok), we store the necessary access tokens and refresh tokens (where applicable) securely on our backend (Firestore). We do not store your social media passwords. This data is used solely to enable LisAI to post content on your behalf.
  • Communication Data: If you contact us directly, we may receive information such as your name, email address, phone number, and the contents of the message.

b. Information We Collect Automatically

  • Usage Data: We collect information about how you access and use the Service, such as the features you use, the time and duration of your activities, and interactions with the AI.
  • Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, and unique device identifiers.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like local storage) to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

  • To Provide and Maintain the Service: This includes enabling content generation, managing your social media connections, and facilitating posting to your connected accounts.
  • To Improve and Personalize the Service: Understanding how you use the Service helps us to enhance features, develop new functionalities, and tailor your experience.
  • To Communicate with You: Sending you service-related announcements, updates, security alerts, and support messages.
  • For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security incidents, and fraudulent activities.
  • For Analytics and Research: Analyzing usage trends to understand and improve user engagement and service performance.
  • To Comply with Legal Obligations: Fulfilling legal requirements and responding to lawful requests from government authorities.

3. How We Share Your Information

  • With Your Consent: We may disclose your information for any purpose with your explicit consent.
  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting, database services like Firebase, AI model providers, analytics providers). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • For Social Media Integration: When you choose to connect a social media account, we will use your stored access tokens to interact with that platform's API to post content on your behalf, as explicitly authorized by you. We do not share your tokens with other third parties.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes storing sensitive social media access tokens on our secure backend (Firestore) and never exposing them client-side. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Objection: Object to the processing of your personal data.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

7. Children's Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@lisai.com (placeholder)
  • By visiting this page on our website: /contact (placeholder)